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Member Practice Update

20 March 2020 

Welcome to the Member Practice Update

This weekly Member Practice Update is produced by NHS Redditch and Bromsgrove, NHS South Worcestershire and NHS Wyre Forest Clinical Commissioning Groups for circulation in your practice, to provide you with essential guidance, information and useful support.

Your views and feedback are very much appreciated. If you have any comments, suggestions or contributions for inclusion in the Member Practice Bulletin, please e-mail the communications team.

In this issue:

 Find out about local and national events and training here

Redditch and Bromsgrove

South Worcestershire

Wyre Forest 


  • No Redditch & Bromsgrove news 
  • No South Worcestershire News 

  • No Wyre Forest news
  • No Herefordshire news

COVID-19 TeamNet 

In light of the ever changing communication and information coming out around COVID we have set up a Clinical Cell working group with the aim of collating all information and keeping one place to support practices.

This can be accessed through TeamNet and is being updated regularly as new information comes through.

You don’t require a TeamNet login to access this page, please share through your practice and we recommend bookmarking the page to refer back to regularly.

Any information you have at practice level and wish to share wider practice please email clinical.cell@nhs.net

COVID-19 - my mhealth (COPD APP) support for services and patients 

In an attempt to keep our COPD patients as safe as possible during this time, we are promoting the use of the myCOPD app to all COPD patients. This app will help them self-manage their condition including accessing educational videos/inhaler techniques/helpful tips to help them keep as well as possible.

For practices who have already been set up for issuing the licences it is possible to use your existing SMS capabilities to register patients at scale. For more information on how to do this and to explore how we can use the licences we have to support our patients at this time we also have an offer from Jane Stokes, Senior Engagement Specialist from my mhealth to help support practices remotely to get as many patients set up with the app. Jane’s contact details are included below.

Jane is also available to speak to any practices directly by ringing her mobile 07860407905.  If your practice has not already signed up to issue the licences – can you please contact Jane directly who will be able to talk you through the process.
Jane Stokes
Senior Engagement Specialist



Diabetes and COVID-19 

We have been sent the attached resources which we thought you may find useful at the moment:
•    Clinical guide for the management of acute diabetes patients during the coronavirus pandemic
•    Managing worry about COVID-19 and Type 1 diabetes
In addition advice on coronavirus for people living with diabetes is available on the Diabetes UK website.

Dermatology Community Provider - New Contract Awarded  

Worcestershire CCGs have recently completed a re-procurement for a Community Dermatology service. We are pleased to announce that from 1 April 2020, DMC will be providing the service for two years.

The DMC team is led by Dr Tony Downs, Lead Consultant Dermatologist and Dr Camilo Diaz, Clinical Lead.

DMC are committed to working with Primary Care and Worcestershire Acute Trust to ensure patients in Worcestershire receive a seamless dermatology service. The service will help support patients in the community and identify new ways of working to keep waiting times to a minimum and prevent patients attending more appointments than clinically necessary.
DMC will be offering local educational sessions for clinicians in primary care as well as short webinars on specific conditions.  DMC will also be attending protected learning time events held by the CCG as appropriate.
GP’s can refer via ERS, using the referral forms, which can be found on EMIS. Referral guidance was circulated in August 2019 and can be found on TeamNet.
For clinical queries please contact DMC on dmc.admin1@nhs.net / 01527 549 998


This cannot now go ahead

No details have been made availale as to when the course will be re-scheduled.

Kooth Services Reminder    

As schools across the country begin to temporary close it's worth highlighting the support available via Kooth.com Kooth.com is able to provide at this difficult time for young people aged 11-19 years in Worcestershire.
Kooth will continue to provide online mental health and wellbeing support to young people via any internet accessible device. Kooth provides an opportunity to interact in a supportive way with other young people as well as receive support from a qualified counsellor. All messages and forums are moderated so that young people remain completely safe and anonymous at all times.
There is no threshold for young people to access support through Kooth.
Download promotional posters and the Kooth logo should you wish to add onto your website or display in your waiting areas.

Please contact Jas if you require any further information or marketing material.

Primary Care Job Vacancies - Please visit the Primary Care Training Hub

GP Mentoring – The service can be used by any GP who would like to explore ways to develop themselves. This could be personally, professionally or within their career. The aim is to provide mentors to support GPs in fulfilling their potential, whether this is in practice or in other leadership positions. If you’d like a mentor, please email the Workforce Team

GP Support Team –The CCGs and LMC have a well-established GP Support Team in place, whose main focus is to respond to and empower practices to make operational and team changes that directly and indirectly address challenges they are facing in the short to medium term. The GP Support Team can be accessed via the LMC or Sally Everton at the CCGs.