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Member Practice Update

  30 November 2016

Welcome to the Member Practice Update

This regular Member Practice Update is produced by NHS Redditch and Bromsgrove CCG, NHS South Worcestershire CCG and NHS Wyre Forest CCG for circulation in your practice, to provide you with essential guidance, information and useful support.

Your views and feedback are very much appreciated. If you have any comments, suggestions or contributions for inclusion in the Member Practice Bulletin, please e-mail ccgcomms@worcestershire.nhs.uk

In this issue:

  • No South Worcestershire CCG news

Herefordshire and Worcestershire STP

As you will be aware we have been working in partnership across the health and care systems of Herefordshire and Worcestershire on the development of our Sustainability and Transformation Plan (STP). The ambition of our STP is for us all to work together to understand what we need to deliver in collaboration to ensure our local services are sustainable by 2020/21.

Our draft plan has captured what we have heard consistently from patients and the wider communities over recent years and we have shared the emerging themes and priorities at a number of key meetings and forums including the Health and Wellbeing Board, Health Overview and Scrutiny Committee and Healthwatch meetings.

Post the NHS England assurance process we are now in a position to share our most recent draft submission in full online, namely to outline our early thinking and areas for wider engagement with staff and local people to, wherever possible, help shape things into firmer proposals as we move forward. A shorter summary update is available

Your Conversation’ launched last week, this is the name of a campaign we are launching to support our STP and is about encouraging patients and our wider communities to get involved and share their views on where we’re up to.

Healthier You: NHS Diabetes Prevention Programme launch

The Healthier You programme officially launched in Worcestershire last week. The programme aims to highlight patients that are at risk of developing Type 2 Diabetes and offer interventions to help ensure they don't develop the condition.

An event took place on 23 November for GP, Practices Nurses and other health staff to give more information about the programme and inform health professionals about the referral routes.

Please see below the presentations that were given on the day:

If you would like any further information about the programme contact ccgcomms@worcestershire.nhs.uk

Roll out of Black Pear (EPaCCS)

Further to recent communications re go-live of the Black Pear EPaCCs (Electronic Palliative Care Co-ordination System), please find below updates on a number of issues that have been raised in relation to the Electronic Palliative Care Co-ordination System (EPaCCS):

  • Incorrect address issue – you will remember that there was an issue in terms of incorrect addresses being pulled through from EMIS for some records (an email was circulated on 20/10 regarding this issue). A fix has now been put in place and this has been tested so this issue should now be resolved, (when you next run Pyrusium, it will prompt you to upgrade).
  • Diagnosis field – We have been made aware that there have been a number of issues in terms of the Diagnosis field and the write back into the EMIS record. This has now been amended – if you select the main diagnosis that you want to share, this will not write back to EMIS now. We are adding a drop down box to enable to user to select a diagnosis of Dementia or Frailty where appropriate (as these are under reported in Worcestershire).
  • Creation of EPaCCS records by other organisations - Although it is not possible for Non-GP Organisations to create an EPaCCS record as yet, it is possible for them to amend and update existing forms – see below for information on this process: 
  • Patients with an existing EPaCCS form. Health care professionals outside of a GP practice such as community palliative care and hospice teams are able to view, amend and add new information to a patient's existing EPaCCS form.
  • Patients without an EPaCCS form. The ability for health care professionals outside a general practice to create a new EPaCCS form for a patient is in the Black Pear development schedule. In the interim period, it is suggested that health care professionals contact the GP practice and request an EPaCCS form is created for the patient. The practice will need to know that the patient has given consent for a) an EPaCCS form to be created and b) consent to share their EPaCCS form. Once a form is created, admin details such as patient demographic and GP details are automatically populated.
  • Amendments to EMIS records - If you amend an address in EMIS, you will also need to amend the address in the EPaCCS form too (it will not automatically update this for you).
  • Please also find below a series of quick reference guides – these should assist with use of the EPaCCS system.
If you have any queries re the quick reference guides, please contact Tomasina Collier, IM&T ETD Specialist (Worcestershire), Midlands and Lancashire CSU, Mobile: 07899 692927, Email: tcollier@nhs.net or send any general enquiries to rachael.blundell@worcestershire.nhs.uk

Worcestershire White Ribbon Campaign – 16 days of action 2016

The International 16 days of action (White Ribbon Campaign) has officially launched. The campaign commenced on Friday 25 November (International Day for the Elimination of Violence against Women) – concluding on Saturday 10 December (International Human Rights Day).

Last year Worcestershire was awarded national White Ribbon status as a county by the national White Ribbon charity. We continue to raise awareness throughout the year of the devastating impact of both domestic abuse and sexual violence.

The Worcestershire White Ribbon campaign website makes up 28% of all the national pledges, a significant achievement. This year we hope to break the 12,000 pledge mark. Making a pledge only takes a minute and is a powerful statement of your stand against abuse, both personally and as a county. It sends a strong message to those suffering in silence that we care and we know from experience that it will provide some silent victims with the courage to report or reach out for help.

You can make your pledge by going to www.whiteribboncampaign.co.uk/worcestershire

Invitation to the GPES Pilot Programme 2017/18

The GP Extraction Service (GPES) team would like to invite all GP practices to participate in a new data collection pilot programme for the 2017/18 financial year.

The data collection pilot phase entails trialing new Quality Service collections within a small, selected number of GP practices. Using live data and real practice feedback in a pilot environment will allow the team to identify and correct issues prior to carrying out a full data collection across the estate.

This will improve the accuracy of future GPES collections, and provide GPES with a better understanding of data collections from a practice perspective.

Each pilot should take approximately two to three hours of your time, although this may vary depending on the complexity of the service.

Find out more about the pilot, and sign up here

Making the most of Social Prescribing in Worcestershire

Social prescribing is an approach that helps connect patients with voluntary and community organisations in order to improve their health and wellbeing.

An event is taking place on Wednesday 14 December, Areley Kings Village Hall, Stourport-on-Severn from 9am-1pm. This event will provide an opportunity to consider how we build on current local and national best practice in developing social prescribing at scale across the county.

Find out more information here.

CCGs Central Support Team

There have been several occasions recently where healthcare professionals, including a number of GPs have agreed to attend a meeting and then when the diary invite has been sent out by one of the CCGs Business Support Officers they have been declined.

Please be aware that any diary invites sent out from the central business support email account (
CentralBusinessSupport@worcestershire.nhs.uk) are sent on behalf of the CCG and are not spam.

Medicines Commissioning News

The latest edition of Medicines Commissioning News is now available.


Redditch & Bromsgrove Locality News:

Chart of the week

We are often asked for more comparative information to enable practices to know where they stand on a variety of indicators in comparison with other practices. Therefore we publish a chart in the Member Practice update on a variety of topics. Please let us know if this is helpful and also for any topics that you would find it useful for us to cover.

This week’s Chart of the Week is ‘e-referral utilisation rates’ and the data is March 2016-September 2016. Benefits of practices using e-Referral include:

  • A Directory of Services with alternative care pathways
  • The provision of expert advice and guidance to referrers
  • Clinical assessment services
  • Reporting of referral activity and monitoring of referral patterns
  • A secure and effective route as an alternative to paper referral process

Please provide any feedback on the chart of the week to Hollie Hastings.
Chart of the week
Wyre Forest Locality News: 

Dementia friendly surgeries

NHS Wyre Forest CCG is backing Kidderminster’s campaign to become a Dementia Friendly Town.

Working alongside other local groups, businesses, organisations and the Alzheimer’s Society’s Side by Side Project, we have helped establish the Kidderminster Dementia Action Alliance. This group plans to turn understanding into action and make a lasting difference to the lives of people living with dementia, and recently Kidderminster became one of three Worcestershire communities to become formally recognised as ‘Working to become Dementia Friendly’.
In support of Kidderminster’s (and a wider Wyre Forest campaign), the Kidderminster DAA is looking for GP Practices in the area who might be willing to work in partnership with the group and to ‘champion’ becoming ‘Dementia Friendly Surgeries’.
There is already a lot of information and resources available, as well as research into the development of toolkits and guidelines. More information can be found here.

If any Practices would be willing to get involved and help to support their local community more dementia friendly (or for more information) then please contact Ruth.Cooper-Jones@worcestershire.nhs.uk or Jo.Hughes@alzheimers.org.uk

South Worcestershire Locality News: 

No locality news.