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Member Practice Update

31 January 2020 

Welcome to the Member Practice Update

This weekly Member Practice Update is produced by NHS Redditch and Bromsgrove, NHS South Worcestershire and NHS Wyre Forest Clinical Commissioning Groups for circulation in your practice, to provide you with essential guidance, information and useful support.

Your views and feedback are very much appreciated. If you have any comments, suggestions or contributions for inclusion in the Member Practice Bulletin, please e-mail the communications team.

In this issue:

  1. NHS App Updates
  2. H&W CCG Constitution
  3. Accountable Officer Report 
  4. Returning Referrals
  5. Mental Health Referral
  6. PCN Update
  7. Medicines Commissioning News
  8. WH&CT Leg Ulcer - Reminder
  9. First 5 Update
  10. IQSP - Save The Date
  11. Personality Disorders in Primary Care
  12. GP Required 


Find out about local and national events and training here

Redditch and Bromsgrove

South Worcestershire

Wyre Forest 


  • No Redditch & Bromsgrove news 
  • No South Worcestershire news

  • No Wyre Forest news
  • No Herefordshire news 

NHS App Updates

Faces of the NHS App campaign

The patient-facing campaign for the NHS App launched this week, revealing the first nine frontline NHS staff members who have been selected to become the ‘faces’ of the campaign materials. They are among over 600 ‘app ambassadors’ from across England who have volunteered to help promote the app to both patients and staff.

Since the ambassadors came onboard the number of registered users of the app has more than doubled to over 244,000, with over 9,700 new organ donors registering in this way.

A new toolkit for comms colleagues can be accessed to promote the app to patients and/or staff. More materials for practices are in development (including films and an easy-read leaflet) and will be circulated soon.

FOR ACTION: please use the toolkit and #NHSApp on social media to share the messages via your own channels.

FOR ACTION: complete this short survey from NHS Digital to give them an idea of which organisations have been implementing comms developed so far about the NHS App.  

H&W CCG Constitution 

Practice Sign-off Required by Friday 14th February 

As part of  the Herefordshire and Worcestershire CCGs’ merger into a single CCG from 1 April 2020 and the authorisation process put in place by NHSE/I, we are required to develop a new Constitution signed up to by all our member practices, which sets out how the CCG will operate. Please find the following documentation as a single, consolidated document:

  • Constitution – Sets out, in high level terms, the CCG’s operating model, structure and responsibilities
  • Appendix 2: Statutory Terms of Reference – The terms of reference of the CCG’s statutory committees; Audit Committee, Primary Care Commissioning Committee and Remuneration and Appointments Committee
  • Appendix 3: Standing Orders - Sets out the arrangements for meetings and the selection and appointment processes for the CCG’s Committees; and the CCG Governing Body
  • Appendix 4: Standing Financial Instructions - Sets out the delegated limits for financial commitments on behalf of the CCG.

This attachment was also circulated by email on 23rd January and we would be grateful if all practices could confirm that you’re happy to sign up to the constitution by no later than Friday 14 February.

We are of course happy to answer any questions you may have in relation to the document. Could any queries be directed to Tony Ciriello, Corporate Governance Manager in the first instance.

Accountable Officer Report 

Please find the Accountable Officer's Report from the 29th January 2020 Redditch and Bromsgrove (R&B), South Worcestershire (SW) and Wyre Forest (WF) Clinical Commissioning Groups Public Governing Body Meetings in Common. 

Returning Referrals

The revised 2-week wait referral forms have now been in circulation since the end of July 2019 and a recent audit suggested over 80% of referrals are now being made using the revised forms. The decision to revise the referral forms was taken to ensure all forms were in a standardised format and clearly identified the fields to be completed to allow the referral to be processed in line with Best Practice Pathways, which includes straight to test and one stop clinics and delivery of the 28-day Faster Diagnosis Standard from April 2020.

Read more

Mental Health Referral

Worcestershire Adult and Older Adult Mental Health Single Point of Access Referral Form 

Please find the referral form for Worcestershire Adult and Older Adult Mental Health Single Point of Access.

PCN Update

PCN Workforce videos available

Under the Network Contract DES, funding is made available to PCNs through a new Additional Roles Reimbursement Scheme to recruit additional posts across five specific roles, over the next five years. The Additional Roles Reimbursement Scheme entitles PCNs to access funding to support recruitment of the following; clinical pharmacists and social prescribing link workers in 19/20, physician associates and physiotherapists in 20/21 and paramedics in 21/22.

To help PCNs find out more about these new roles and the benefits to the practices of having them, we have put some short videos together in conjunction with the H&W Primary Care Training Hub showing interviews with some local GPs and members of staff already in those roles at Practices across Herefordshire and Worcestershire.

Additional Roles OverviewProfessor Veronica Wilkie (Health Education England) 


Professor Veronica Wilkie
Dr Chris Wenham
Graham Payne
Nadine Bibby

Physician Associates

Charlotte Scott-Wilson
Dr Richard Kippax

Social Prescribing

Professor Veronica Wilkie


Dr Judith Johnson
Matt Davis

PCN pharmacist training pathway

The Primary care pharmacy education pathway (PCPEP) is now open for bookings for the third cohort starting May 2020. The training pathway is mandatory for all NHS funded PCN pharmacists unless they are exempt. For more information about the pathway, how to enrol or to check exemption status please see this link

PCN pharmacists on the education pathway require a clinical supervisor in practice. An updated clinical supervisor handbook has been published: Handbook and training are available for clinical supervisors either as face to face or a webinar.

If you have any queries about the pathway that you can’t find the answer to the website, please email: primarycare@cppe.ac.uk

Medicines Commissioning News

Please find the January 2020 Medicines Commissioning News

WH&CT Leg Ulcer - Reminder

Could a practice nurse from your practice please complete the following quick questionnaire

The WH&CT Leg Ulcer working group are currently scoping to understand the current work around leg ulcers, lower limb disorders and chronic oedema. These are complex issues that are currently managed by a range of services from community services, practice nurses, “Leg Clubs” to the acute setting.

Please take 5 minutes to complete the data gather form – click here - (one response per practice) to ensure we are managing our resources effectively and can plan for a sustainable health service.

First 5 Update

First 5 Network Clinical Update session Herefordshire & Worcestershire

Building on from previous First 5 events we have held throughout the year, we’d like to invite First 5 GPs to a free Clinical Update afternoon featuring ENT and Cardiology plus a Domestic Abuse Training workshop to be held:

Thursday 27th February 2020
12pm start
Pear Tree Hotel
Smite Lane

To book your place, please click on the link

GP Development Evening

Monday 2nd March 2020 
Bank House Hotel

Do you want to be more efficient at chairing meetings and learn good meeting etiquette?

Do you want to know more about the structure of the NHS and being a Portfolio GP?

Would you like to do some more networking with local GPs to share good practice and learning?

If yes to any of these questions, then this evening will be suitable for you!

This session will be practical on chairing meetings, and Dr Jonathan Leach OBE will be doing a session on commissioning/structure of the NHS and an overview of his portfolio career. If you’d like to join us, please see the attached flyer and book your place following the link. This is open to all GPs so please share with colleagues!

Read more

IQSP - Save The Date

Thursday 19th March 2020 - IQSP Education Event, in Conjunction with Red Whale (GP Update)

MSK & Chronic Pain Update Course this is a free entry event for one GP from each Herefordshire and Worcestershire practice (standard fee is £225 per head)

Please note for Worcestershire GPs this is one of the IQSP/PCE Study Events so backfill funding has already been paid for one GP from each practice to attend.

Once the free tickets have been allocated a number of spare tickets will be available at a subsidised fee of £80.

Please follow the link to book your practice’s allocated ticket. Use the same link below to book a paid ticket.

Personality Disorders in Primary Care

Sent on behalf of Flora Burn, Trainee Clinical Psychologist, Royal Holloway University  

I am inviting you to be involved with a research study investigating GPs attitudes towards personality disorders.

We have developed a pack of information for GPs to learn more about working with people with personality disorders, or personality difficulties (PD). For example, this may include some challenging behaviours GPs see on a regular basis. In this information package we provide a background of PD, as well as some techniques and strategies which GPs may find helpful. It has been developed by myself and a Clinical Psychologist who has lots of experience working with PD.

This study forms part of my doctorate in clinical psychology training. This research has been approved by the Research Ethics Committee at Royal Holloway University, London.

I would greatly appreciate it if you could share this study with your GP colleagues, and I hope that it is a useful tool for your GPs.

You can take part in the study by following this link.

If you have any questions or concerns please do not hesitate to contact me

Read more

GP Required 

4 – 8 sessions per week

Northumberland House Surgery in Kidderminster are looking for an enthusiastic GP to join our friendly, happy, hardworking practice, on either a salaried or Partnership basis. This role is an addition to our clinical team and not a replacement for a leaver.

Read more