[Skip to content]

Enter search here...
Member Practice Update

 29 August 2018

Welcome to the member practice update

This weekly Member Practice Update is produced by NHS Redditch and Bromsgrove, NHS South Worcestershire and NHS Wyre Forest Clinical Commissioning Groups for circulation in your practice, to provide you with essential guidance, information and useful support.

Your views and feedback are very much appreciated. If you have any comments, suggestions or contributions for inclusion in the Member Practice Bulletin, please e-mail the communications team.

In this issue:

Find out about local and national events and training here.

  • No specific Redditch and
    Bromsgrove news
  • No specific South Worcestershire  news
  •  No specific Wyre Forest news


Pneumococcal Vaccine - Update    

A combination of growing global demand for pneumococcal polysaccharide vaccines, alongside manufacturing constraints, has led to interruptions in the supply of the MSD pneumococcal polysaccharide 23-valent vaccine (PPV23) in the UK. Supplies of PPV23 are expected to be restricted until further notice.

A letter was issued to all GP’s in October 2017 from PHE (download the original letter here) noting a shortage in the availability of the vaccine and  thereby encouraging GPs to offer vaccinations firstly to those newly diagnosed with conditions in the high and moderate priority groups and then secondly all year round rather than wait for the winter. 

Here is a link to the AHH supplier site which has an updated statement from MSD dated May 2018

E - Referral progress - Update   


Following the eRS paper switch off which commenced at Worcestershire Acute Hospitals NHS Trust on the 2 July 18, we are pleased to report that the utilisation rate across Worcestershire practices at the end of July has risen to 86% with 138 letters returned across the three CCG’s. Thank you to all our practices, this is a fantastic achievement and demonstrates everyone working hard to accomplish the national requirement of 100% eRS utilisation by October 2018.

A spreadsheet detailing number of paper referrals returned to practices during July 2018 is available which we hope you find useful. This information may help some practices analyse and identify gaps in training, or help determine next steps to ensure all first consultant OP referrals are sent via eRS by 1 October 2018.

A reminder of the exclusion can be found here.

eRS Training:

eRS system training is currently available to all practices and can be accessed by contacting Tomasina Collier, CSU IT and systems trainer Mobile: 07899 692927, Email: tcollier@nhs.net

WAHT update:

Worcestershire Acute Hospitals NHS Trust would like to encourage practices to select multiple sites when referring. The rationale for this is to give the longest waiting patients the opportunity to be seen sooner if extra clinics are arranged across different sites. This is especially important for services with long waits.

The appointments team are keen to clarify that any appointments already booked in the system will not be cancelled; however, providing multiple sites have been selected, the booking team are able to contact patients to see if they would like to be seen sooner at an alternative site. This is not an option if multiple sites are not selected when the referral is generated by the practice. 

***New – eRS useful tips document***

A new useful tips document has been developed by the Worcestershire Acute Trust booking team and can be accessed here.

We strongly recommend that this information is passed to all staff members involved with the eRS process.

Next steps:

Urgent referrals - The CCG, LMC and Worcestershire Acute Hospitals NHS Trust will be meeting to discuss the use of eRS for all urgent referrals. The outcome of this meeting and agreed actions will be communicated to practices in due course. Urgent paper referrals are still being accepted by WAHT at this time.

Cancelled appointments - We have been made aware that on a number of occasions Worcestershire Acute Hospitals NHS Trust has cancelled appointments and re-booked outside of the system which has resulted in an increase in workload for practices chasing up referrals. They have confirmed that this is down to their own internal issues (e.g. cancelled clinics) and have agreed to look at refining processes without cancelling in the system, lessening the work implications for practices. A further update will be provided in September.

eRS Contacts:

Worcestershire Acute Hospital eRS Team: wah-tr.e-rsteam@nhs.net

Sandeep Purewal, CCG eRS Project Manager: sandeep.purewal2@nhs.net

Improving Quality and Supporting Practices (IQSP) 2018/2019   

Practices will soon be contacted to make arrangements for the Autumn/Winter IQSP meetings. The programme will commence early November. The clinical and prescribing focus is currently being developed by the IQSP Steering Group and once finalised will be available on the GP Portal.  A move to work with IQSP/PCE groups rather than individual practices may be considered for next Spring but the final 2018/19 round of visits will be on an individual practice basis.

Domestic Abuse & DNA surveys  

Thank you to all staff who completed the Domestic Abuse and DNA surveys the CCGs have produced, if you have yet to do it you can access them below:

Over the Counter Medicines – patient materials  

To support CCGs in their implementation of NHS England’s guidance on conditions for which over the counter items should not routinely be prescribed in primary care, a series of patient materials have been published.

The pack of resources include:

  • Patient leaflet
  • Easy read version of the leaflet
  • A black and white handout for GPs and other prescribers to hand directly to patients during a consultation.

Prescribing Top Tips   

The August 2018 Medicines Commissioning News is now available here.

Worcestershire Carer Support Group  

For carers of people living with dementia who are in hospital or a care home

Has someone you love who is living with dementia gone into hospital or into a care home?

Would you like to talk to others who are in a similar position?

Carers have told us that emotions can be confusing at a time like this and they often feel alone or wonder if they are still a carer. They would like to talk to others who are feeling the same. It is an opportunity to share stories, knowledge and ways of coping.

Two members of staff will be running the group. If you require any further support or Information, for example information regarding funding or finding appropriate care services, we will be more than happy to arrange for a professional to come and discuss any concerns you may have with you.


Wishing Well,
16 St John St,
Bromsgrove, B61 8QY

Time: 4.30-5.30pm

Dates for 2018:

20th of September 2018
18th of October 2018
15th of November 2018
20th of December 2018
17th of January 2019
21st of February 2019

Just turn up – no need to book

Contact details:

Paul Stokes, Carer Link, New Haven Unit
The Princess of Wales Community Hospital B61 0BB or
call: 01527 488480
Worcestershire Integrated Carers Hub, Worcester
Helpline: 0300 012 4272

Services for Migrant Communities Survey    

The district and borough local authorities across Worcestershire have launched a Community Cohesion programme after a grant award from central government and are seeking feedback from partners to understand how recently arrived communities access services across the county.

Based at Wyre Forest District Council, Basia Ligas is our Community Cohesion Officer who has been working with the local authorities across Worcestershire. Her role is both to provide direct support to migrant communities as well as to facilitate the local authorities’ response to the issues affecting migrants living in the area. This concerns a range of issues including  housing related issues, help with accessing services offered by the local authorities as well as voluntary sector, facilitating community engagement and integration, etc.

We are seeking to understand how migrant communities access and use the services you deliver in the local area.

The following survey has been put together as a first step towards understanding the issues facing migrant communities in accessing services. The outcomes of the survey will be used to build a comprehensive resource for the benefit of migrant communities and service providers across the county.

Please feel free to forward this onto any local organisations that you think may be relevant.

The survey can be accessed here.

The deadline for responses is Friday 14 September.

If you experience any problems with the form or if you have further questions then please contact Basia directly; 01562732547

Wyre Forest House, Finepoint Way, Kidderminster, Worcestershire, DY11 7WF


Adult Safeguarding Concerns Reminder    

Worcestershire County Council is working towards effectively managing the response to Adult Safeguarding concerns. To assist with this the council has reviewed and updated the online safeguarding form, which went live on Monday 20 August.

Please could you use the online form at: https://ylyc.worcestershire.gov.uk/raising-an-adult-safeguarding-concern/

Please ensure that the concern being raised relates to the section 42 safeguarding criteria as detailed in the Care Act 2014 and is not used to refer in requests for assessments of care and support needs. These need to be requested via:
www.worcestershire.gov.uk/info/20500/adult_social_care/1227/request_an_assessment_for_your_care_needs - 18 years and above only.

The Access Service will continue to support agencies if there is an issue with the online form.

Any questions, please contact Jeremy Newell at jeremynewell@nhs.net

Commissioning for Bereavement Support South Worcestershire     

Your feedback is being sought on the work of Bereavement Support South Worcestershire (BSSW) to form part of a report to the Clinical Commissioning Group.

BSSW is funded by the CCG and hosted by St Richard’s Hospice. BSSW supports adults and children bereaved by unexpected and traumatic death in South Worcestershire. Current commissioning for BSSW comes to an end in March 2019.   

Sarah Popplestone-Helm, Head of Family Support Service for St Richard’s would be grateful for responses to a snap survey before 3 September 2018.

Access the survey here.

Maternity GP Locum Required   

We have an exciting opportunity to join our cohesive, friendly practice working from our own premises in the beautiful High Street of the stunning Cotswold village of Broadway.

We require a Maternity Locum from 8 October 2018 until 26th April 2019 for 6 -7 sessions per week.

We pride ourselves in modern, high quality care with good continuity and traditional values.

  • Rural, dispensing practice
  • Weighted List size approximately 8900 patients
  • High QOF achievements and patient satisfaction
  • Medical Student Teaching practice
  • No extended hours or out-of-hours commitment
  • EMIS Web, Docman and Frontdesk systems
  • CQC inspection May 2018 rating: Good
  • Website www.barnclose.co.uk

Informal visits welcome, for further information or to arrange a visit please email or phone 01386 853651

Mrs Jean Taylor, Practice Manager
Barn Close Surgery, 38-40 High Street, Broadway, Worcestershire  WR12 7DT
Email:  jean.taylor13@nhs.net
Dr Neil Townshend
Email:  neiltownshend@nhs.net     
Dr John Hughes
Email:  JohnL.Hughes@nhs.net