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Member Practice Update

11 October 2019

Welcome to the Member Practice Update

This weekly Member Practice Update is produced by NHS Redditch and Bromsgrove, NHS South Worcestershire and NHS Wyre Forest Clinical Commissioning Groups for circulation in your practice, to provide you with essential guidance, information and useful support.

Your views and feedback are very much appreciated. If you have any comments, suggestions or contributions for inclusion in the Member Practice Bulletin, please e-mail the communications team.

In this issue: 

  1. GPFV Update
  2. The NHS H&W General Practice Support Teams (GPST)
  3. PCN Focused Events
  4. Refugee and Asylum Seeker Health Resource
  5. Sexual Health Clinic Relocation
  6. TIA referrals 
  7. Pathology GP User Meeting - CHANGE OF DATE
  8. Antimicrobial Resistance
  9. Prescribing Top Tip
  10. Safeguarding Sub-Bulletin 
  11. Improving Quality and Supporting Practice (IQSP) Programme - 2019/20
  12. Anti-Slavery Day 2019
  13. The 'Lost' Update

Find out about local and national events and training here

  • No Redditch & Bromsgrove news 
  • No South Worcestershire news

  • No Wyre Forest news

GPFV Update

Implementation is continuing across a number of workstreams. Please see the latest update and contact Hollie Hastings or the Primary Care team if you have any queries.

The NHS H&W General Practice Support Teams (GPST)

Are you an experienced GP, Practice Manager or Practice Nurse? Would you be interested in supporting your peers across Herefordshire and Worcestershire if they needed some advice or help? If so then we may have an opportunity for you to consider.  

Read more

PCN Focused Events

Please find a link to the latest NHSE/I Participation and System Transformation webinar schedule for October - December 2019, which includes details of forthcoming webinars along with registration links. To register, please click on the Register link for the webinar(s) you’re interested in. Pertinent to PCN work is the ‘Support for Primary Care Networks (PCNs) to work in partnership with people and communities’ webinar on 23rd Oct.

Please also find a link to the NHSE/I Midlands Region Primary Care Networks - next steps for practice managers conference on 12th November.  A dynamic interactive one-day conference for practice managers to better understand how practice managers can be supported to ensure they can contribute in the new thriving PCN world. 

Tuesday 12th November 
Villa Park 
B6 6HE

The day will focus on:

  • Hearing from PCNs about the fundamental role of practice managers and what development support is available
  • Providing an opportunity to talk to other practice managers who are working within PCNs and understand how their roles have developed
  • Getting involved in interactive workshops that focus on:
    • PCN leadership: Clinical Directors and Practice Managers
    • Health & Wellbeing: work/life balance and resilience
    • Proactive patient care and collaborative working
    • Creating time and capacity: understanding your demand and future workforce needs

This conference is free to attend.

To register please click on the link above, then ‘quantity’ button in the tickets box to enter in the amount of tickets required and your details - you will need to enter in delegate details for each person attending.  Please remember to checkout your basket at the end of the registration process or your details will not be saved.

Any question about this event?

Please contact england.gpdevelopment@nhs.net

Refugee and Asylum Seeker Health Resource

Do you treat patients who are refugees or asylum seekers? Find out more about their specific health needs and how to overcome common barriers. 

Read more


Sexual Health Clinic Relocation

The Worcestershire Integrated Sexual Health Service (WiSH) including the Pregnancy Advisory Service, Early Medical Abortion Service and Vasectomy Advisory Service has moved to Aconbury North on the site of the Worcestershire Royal Hospital. Please note the young people’s Saturday drop-in clinic is unaffected at this stage and continues to be from the Moor Street clinic.

Read more

TIA referrals 

We have recently become aware of an increase in the number of people unable to attend the TIA clinic within 24-hours of referral because of a number of different reasons including access to transport. When making a TIA referral please ensure the following:

  • Patients are fully informed they will be offered an appointment usually within 24-hours of the referral being made;
  • Patients are fully informed of the importance of attending the appointment to reduce their risk of having a stroke/further TIA;
  • The TIA referral form is fully completed including clinical history, current medication etc;
  • Patients are reminded they should not drive to the appointment;
  • Transport arrangements, if required, are made to enable the patient to attend the appointment.

Many thanks for your co-operation in this matter. 

Pathology GP User Meeting - CHANGE OF DATE 

The NEW details of the Pathology GP User Meeting are: 

Date: Tuesday 22nd October 
Time: 9:30am 
Seminar Room 3
Education Centre
Alexandra Hospital 
B98 7UB

Please email the Worcestershire Acute Hospital NHS Trust for further information. 

Antimicrobial Resistance

Please find the link for the national HEE resources that includes sepsis and antimicrobial resistance.

The AMR Training Guide has been developed to signpost prescribers and other staff to available educational sessions that will help support learning in the system.

The Guide promotes available learning on the management of infective states, infection prevention and control, antimicrobial resistance and antimicrobial stewardship by:

  1. Signposting educational materials available to health workers and students.
  2. Providing a centralised resource portal to educators on supporting learners.
  3. Supporting commissioning, regulatory and quality improvement teams (including infection prevention and control and antimicrobial management teams) by highlighting available educational resources to improve practice.
  4. Encouraging learners to access available learning sessions to support their learning needs.
  5. Highlighting learning sessions that can be embedded within clinical training pathways.


The Campaign Resource Centre page for the Keep Antibiotics Working campaign will have ongoing updates until the campaign launch on 5 November. There are resources to download and order now.

Registering with the Campaign Resource Centre means that you will receive email updates and be able to download and order materials. 

Prescribing Top Tip

This week's Prescribing Top Tip is the HRT supply issue update

Safeguarding Sub-Bulletin 

Please find the latest safeguarding training bulletin from WHACT which offers a range of learning opportunities for Primary care.

Please note that booking training delivered by WHCT need to be made via their Learning & Development team email address.

There will be a charge for late cancellations/nonattendance – details of these charges can be found at the end of the bulletin.

All 3 health care partners are pooling their safeguarding resources together in order to open up training with more choice of topics and dates.

Improving Quality and Supporting Practices (IQSP) Programme - 2019/20

Following on from our message in the MPU on 20th September please follow this link for details of the IQSP Study day on Thursday 28th November – this includes a flyer with details, a link to book your place and a letter from Dr George Henry, IQSP Lead.

The invite is also extended to colleagues in Herefordshire.

Many thank and we look forward to seeing you on the 28th.

Anti-Slavery Day 2019

To mark Anti-Slavery Day 2019, Public Health England (PHE) West Midlands; the West Midlands Anti-Slavery Network and the Modern Slavery Police Transformation Programme are hosting a series of webinars on various aspects of modern slavery, ending with a face to face stakeholder networking event. The sessions will help further raise awareness, share effective practice and identify future actions. 

Read more

The 'Lost' Update

Two days of presentations and discussions that go to the heart of our work as 'Expert Generalists’. Whether your learning needs are around resilience, managing complex patients, consultation skills, lifestyle medicine, mental health, or the need for a space to stand back and reflect; this course can “tick the boxes”.

Read more

Job Vacancies please visit– https://www.primarycaretraininghub.co.uk/vacancies

GP Mentoring –  The service can be used by any GP who would like to explore ways to develop themselves. This could be personally, professionally or within their career. The aim is to provide mentors to support GPs in fulfilling their potential, whether this is in practice or in other leadership positions. If you’d like a mentor, please email the Workforce Team on sowoccg.workforce@nhs.net

GP Support Team –The CCGs and LMC have a well established GP Support Team in place, whose main focus is to respond to, and empower practices to make operational and team changes that directly and indirectly address challenges they are facing in the short to medium term. The GP Support Team can be accessed via the LMC or Sally Everton sally.everton@nhs.net at the CCGs.